When can I request a refund?
Refund eligibility is determined by the account's usage.
If you subscribed through our website, you’re eligible for a full refund within 30 days of starting or renewing your subscription if the plan remains unused or almost unused. Once confirmed, we’ll cancel your subscription immediately.
How can I request it?
Complete this form and our team will review your request promptly. You’ll receive an email within 12-24 hours confirming the status, and the refund will be processed shortly afterward. Funds typically reflect in your account within 5-10 business days.
Note
For iOS and Android subscriptions, please follow the refund steps through the App Store or Google Play Store:
For Android: Request a refund here.
For iOS: Request a refund here.
If these platforms deny the request, we, unfortunately, have no control over the decision.