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Invideo refund policy
Invideo refund policy
Updated over a month ago

When can I request a refund?

Refund eligibility is determined by the account's usage.

If you subscribed through our website, you’re eligible for a full refund within 30 days of starting or renewing your subscription if the plan remains unused or almost unused. Once confirmed, we’ll cancel your subscription immediately.

How can I request it?

Complete this form and our team will review your request promptly. You’ll receive an email within 12-24 hours confirming the status, and the refund will be processed shortly afterward. Funds typically reflect in your account within 5-10 business days.

Note

For iOS and Android subscriptions, please follow the refund steps through the App Store or Google Play Store:

If these platforms deny the request, we, unfortunately, have no control over the decision.

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