I am on a paid plan why are there still watermarks on my video?

1 min. readlast update: 02.21.2024

You may be seeing watermarks on your video in these 2 scenarios:

Watermarks in the preview

Watermarks are visible by default on the preview page. 

Watermarks help you identify which libraries are the media in your video from. They also give you a preview of how your final video would look like if you chose to keep brand and username watermarks while exporting. 

The watermarks are removed when you export the video.

Watermarks on previously generated videos

Once you have subscribed to a paid plan, projects you exported before subscribing will still have the watermark on them. You will need to go back to the original project and export it again after subscribing to a paid plan and make sure the below options are selected - 

If you still get watermarks after re-exporting your video, come chat with a support hero on our 24x7 live chat accessible in the bottom right-hand corner, or email us at support@invideo.io so we can check and resolve this for you.

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